Cruisemiles - Deleted cruise
For over a year I booked for two cruise departure 30/06/2013 +27/10/2013 , Cruisemiles removed my cruise no instructions no explanation, I sent many emails and calls of complaints explanations, I received a very rude email that you have broken the rules booked 3 cabins, this is completely wrong, it is a false accusation, every booking two cabins (but this person I do not know well through another person) I sent several emails since 4 months, I filed a complaint with Better Business Bureau but Cruisemiles total ignores my complaints, BBB sent 2 emails Cruisemiles but they do not respond to these emails, it falsely accused, he did not respond to the email, it does not have the good faith to resolve the problem and clairci, no accountability to clients, if I book 3 cabins I take responsibility but it is not the case I confirm there are 2 cabins each reservation ,why Cruisemiles removed my cruise,???? I want to take my cruise booked and confirmed, I do not want to buy more miles, I paid my cruise voucher and cruisemiles around $ 2000 and now only worth nothing, I do not have enough to book another cruise to, and my old cruise voucher will expire soon and 1 cruise voucher already expired because the cancel cruise .I've already lost $ 500, not other cruise voucher will expire in two months I will lost more .
how claim to getting back the cruise please help us because I do not know how to react with Cruisemiles thank you.
Monetary Loss: $2000.